Responsible Gaming at cae67

At cae67, responsible gaming is not a policy checkbox — it is a core value. We believe that every player in Bangladesh deserves a gaming environment that is safe, transparent, and firmly within their own control. This page explains the practical tools we provide and the steps you can take to keep your gaming experience healthy.

All responsible gaming tools on cae67 are available to every registered account holder and can be activated quickly by contacting our support team. We encourage every player to review these options before they need them — prevention is far more effective than intervention.

Your Responsible Gaming Toolkit

Age Restriction Policy

cae67 enforces a strict minimum age of 21 years for all users. Gambling is an adult activity requiring sound financial judgement and emotional maturity. All new registrants must confirm they are 21 or older at the point of registration, and identity verification checks may be conducted at any time.

Where cae67 has reasonable grounds to suspect an account belongs to a person under 21, that account will be suspended immediately pending identity verification. If confirmed as underage, the account will be permanently closed and any remaining balance returned to the original payment source where possible.

Deposit Limits — Stay in Control

A deposit limit is one of the most effective tools for managing your gambling spend. cae67 offers daily, weekly, and monthly deposit limits. Here is how to set one:

• 1Email [email protected] from your registered address. State that you want to set a deposit limit and specify whether it is daily, weekly, or monthly, along with the exact amount in ৳.
• 2Your limit takes effect immediately once confirmed by our support team. You will not be able to exceed it within the relevant period.
• 3To lower your limit, contact support and the reduction takes effect immediately.
• 4To raise an existing limit, a mandatory 7-day cooling-off period applies. This delay is intentional and non-negotiable — it exists to protect your financial wellbeing.

We strongly recommend that every cae67 player sets a deposit limit before they begin playing. Knowing your budget in advance removes the risk of unplanned overspending and lets you enjoy the cae67 experience without financial anxiety.

Time-Out and Session Limits

A time-out is a short-term break from cae67 lasting between 24 hours and 6 weeks. During a time-out, your account is suspended — you cannot log in, place bets, or access any part of the platform. Time-outs take effect within hours of confirmation from our support team.

Session limits cap the amount of continuous time you can spend on a single login session. Once the limit is reached, the platform will prompt you to take a break. Contact support to set a session limit. We recommend no more than 2 hours per session with a minimum 30-minute break between sessions.

Self-Exclusion

Self-exclusion is the strongest responsible gaming tool available on cae67. It is designed for players who need a complete break from online gambling — either for a defined period or permanently. Once active, a self-exclusion cannot be reversed for the duration of the period chosen.

Self-exclusion applies to all games on the platform — cricket betting, live casino, slots, and all other categories. Promotional communications from cae67 are also suspended during the exclusion period. Here is how to request it:

• 1Email [email protected] from your registered address and clearly state you are requesting self-exclusion. Specify the duration: 6 months, 1 year, 5 years, or permanent.
• 2Our team will confirm receipt and process the exclusion within 24 hours. You will receive a confirmation once your self-exclusion is active.
• 3To request reinstatement after a defined exclusion period ends, contact support. A mandatory 7-day review period applies before any excluded account can be reactivated. Permanent self-exclusion cannot be reversed under any circumstances.

Recognising Problem Gambling

Problem gambling can develop gradually and is not always easy to recognise in yourself. The following are common warning signs that gaming may be becoming an issue. If several of these apply to you, we strongly encourage you to contact support or take a break from the platform:

• You spend more money on gambling than you originally intended and find it difficult to stop once you have started.
• You chase losses by placing further bets to try to recover money you have already lost.
• Gaming is negatively affecting your sleep, work performance, family life, or personal relationships.
• You use money reserved for essential expenses such as rent, food, or bills to fund gambling activity.
• You feel anxious, irritable, or depressed when unable to gamble or immediately after a losing session.
• You conceal your gambling activity from family members, friends, or colleagues.

Recognising these signs takes honesty and courage. cae67 will not judge you. Contact our support team in confidence and we will help you access the tools you need to regain control.

Tips for Playing Safely

Most cae67 players enjoy gaming as a leisure activity without any issues. These practical tips will help you keep your experience healthy and enjoyable:

• Set a personal budget before every session and stick to it. Treat your gaming budget like any other entertainment expense — once it is spent, the session is over.
• Never gamble when tired, stressed, upset, or under the influence of alcohol. Emotional states impair decision-making and increase the risk of impulsive bets.
• Accept that losing is a normal part of gambling. Never chase losses. If you have reached your budget limit, close the platform and return another day.
• Take regular breaks. Step away from the screen every 30 to 60 minutes. Physical activity, a meal, or a conversation with friends or family are healthy ways to reset between sessions.
• Use the deposit limit and session time tools on cae67 to create a structured approach to your gaming rather than playing on impulse.

If you are ever unsure whether your gaming habits are healthy, ask yourself honestly: am I playing for fun, or am I playing to escape problems or recover losses? If the honest answer is the latter, it is time to step back and seek support.

Get Help — Contact Our Support Team

If you feel that gambling is becoming a problem — or if a family member or friend is concerned about your gaming behaviour — please reach out to our support team. All responsible gaming requests and welfare concerns are handled with complete confidentiality. You will not be judged and your account will not be penalised for asking for help.